We have been running into issues with SAP when trying to update a customers price. The customer specific price list is uploaded but if there is a Sales Order already in the system for the customer, the new price will not update on the old sales order. The main times we are running into this issue is when a customer has a backorder in our system. Does anybody know if there is something within SAP to get these prices to automatically update with their current price list in SAP? Any information will be greatly appreciated.
Thank you,
Alex