FM 'HR_READ_INFOTYPE' returning sy-subrc = 12

Hi Experts,

I am facing an issue while calling standard FM 'HR_READ_INFOTYPE', which is returning sy-subrc value as 12.

I am able to see the records in infotype tables, but not by executing the FM in SE37 or in code.

Also, the FM is working perfectly fine in development environment, but fails in QA environment.

I am an ABAPER and do not know any config/authorization if required.

Do we require any settings/configurations or missing authorizations to get this working.

Reward points for helpful answers.

Regards,

Jimit Patel